My deposit is not credited, what should I do?
If your deposit to Mostbet is not showing in your balance, first wait a few minutes and then check the transaction:
- Check payment status in your bank/bKash/Nagad/Rocket or card history. Make sure it is “Successful” and not “Pending” or “Failed”.
- Refresh your Mostbet account balance or log out and log in again.
- Go to “Deposit history” in your profile and see if the payment is listed there.
- If after 15–30 minutes the money is still missing, contact Support via live chat or email. Share:
- Your account ID or login
- Deposit method
- Time and amount of the payment
- Screenshot or transaction ID
Do not try multiple big deposits until the issue is solved. Wait for Support to confirm before depositing again for sports or casino games.
