How can I close or self-exclude my account?
If you want to stop using your Mostbet account or take a gambling break, you can either close the account or apply self-exclusion.
To self-exclude or close your account:
- Log in to your Mostbet profile from website or mobile app.
- Go to “My Account / Profile” section.
- Open “Responsible Gaming”, “Limits” or “Self-exclusion” (name may vary).
- Choose temporary self-exclusion (7 days, 1 month, 6 months, etc.) or permanent closure.
- Confirm your choice and save.
If you cannot find the option:
- Contact Support via live chat or email.
- Write that you are from Bangladesh and clearly request self-exclusion or account closure.
Note: During self-exclusion, you cannot place bets or use casino games until the period ends.
